Buy El Paso Rewards

New Perks, Same Community Love:

Buy El Paso Rewards Powered By Open Rewards

Introducing the new and improved Buy El Paso Rewards program! Earn rewards for shopping locally at any listed businesses in your community and apply rewards toward purchases at other eligible businesses around El Paso.

Not a member yet? Join now to start earning. Download the app.

Earn Rewards Now!

Make Every Purchase More Rewarding With Buy El Paso Rewards!

Download the app now and start supporting local businesses today. Available on the Apple App Store and Google Play Store.

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FAQ's for Consumers

Who is Buy El Paso Rewards Powered by Open Rewards brought to you by?

Buy El Paso Rewards Powered by Open Rewards is brought to you by the Better Business Bureau El Paso and the City of El Paso.

Where can I earn Rewards?

Any businesses shown in the app are eligible to earn rewards. You can view a full list of shops in your community and map in the “Discovery” tab.

How to redeem earned rewards?

Pay for your purchases in full at the business.
Click “Claim/Redeem” on your home screen.
Enter the amount.

How soon can I redeem rewards?

Your rewards will need to be redeemed towards another purchase at any listed business in your community. For example, let’s say you earned $10 from going to a restaurant, you can then redeem the $10 towards a coffee, ice cream, etc., at any listed business in your same community. To do that, click “Redeem” from your home screen, select the business you shopped at, and submit the receipt or select your linked bank transaction. Once processed, you’ll receive the cash out via your selected payout method. For more instructions, please see https://www.bludot.io/redeem-rewards

I already submitted a purchase and it was approved, but I didn't get my payout.

Double-check if you submitted a Claim request or a Redeem request! Claim requests let you earn more rewards from your purchases; Redeem requests let you cash out your rewards as a rebate. If you didn’t submit a Redeem request, go ahead and click on “Redeem” on your home screen, select the business where you shopped at and submit the receipt. Once processed, you’ll receive the cash back via your payout method.

If you did do that but still didn’t get your payout, please contact support and we can assist you.

How to download?

Download the free Open Rewards app today! Available on Apple App Store or Google Play Store and create your FREE account.

How to locate a participating business?

Download the free Open Rewards app today! Available on Apple App Store or Google Play Store and create your FREE account.

What are the requirements for receipt submissions?

Receipt submissions shall meet the following requirements:

Includes identifiable information about the business (business name and address)

Includes the date of the purchase

Includes the amount of the purchase (only printed amounts are accepted, not handwritten amounts) and payment method

Must be legible and show the complete receipt image (not folded, cropped, or otherwise obscured)

We reserve the right to request additional information from you to validate your purchase as part of our fraud prevention efforts.

I accidentally submitted the receipt to the wrong business.

That’s ok! We’ll correct it during processing.

Do I need to link a credit or debit card?

Connecting a credit or debit card allows shoppers to earn rewards automatically for purchases made. Customers who do not link a card, use a different form of payment or are missing rewards from a linked purchase will need to provide proof of purchase. For instructions on how to “Claim/Redeem,” click here.

Can you link more than one credit or debit card?

Yes! To connect additional cards, navigate to your Profile > Linked Accounts and Cards > + Link Card.

Do rewards expire?

If your rewards have an expiration date, they will be shown in the “expiry” section of the Open Rewards app. Buy El Paso Rewards Powered by Open Rewards currently expire at a 3-months.

How do I delete my account?

Please contact us at [email protected] with your request, and we will proceed from there.

Can I participate if I don’t live in the city but in another city nearby?

Yes! The program is open to any consumer, regardless of where you live. Rewards are only valid when you shop at an eligible business.

For additional frequently asked questions, please visit https://www.bludot.io/open-rewards-faq.

FAQ's for Business Owners

What do I need to do to be part of the program?

Chances are your business is already included in the program at launch. Try searching for your business in the app; if you find it, then you are all set! You can still create an account for your business, allowing you to see activity data relating to your business and more promotional features.

How do I add my business?

To do that, or if you don’t see your business and want to add it, simply follow the instructions here.

What are the eligibility requirements for being part of the program?

Buy El Paso Rewards Powered by Open Rewards is only available to businesses with a physical presence (brick & mortar)/storefront and must be located within the city limits of El Paso.

Businesses MUST be locally owned. No franchises.

Businesses need to fall within SBA Guidelines. If you are not sure, click here.

No E-commerce

Business types such as Food Trucks are allowed.

Meet the requirements? Get started with Buy El Paso Rewards Powered by Open Rewards here.

Can I see data about how customers are earning and redeeming rewards at my business?

Yes! Simply register for your business in the app, and you’ll see all the stats. Instructions are here.

How do I let customers know my business is part of the program?

For additional frequently asked questions, please visit https://www.bludot.io/open-rewards-faq.